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11/18/08 / Unc

3:02 PM I just returned from a [Kaiser Permanente->http://www.kaiserpermanente.com] facility, and that place is run like a well-oiled machine, from top to bottom, left to right.  From their hospital and ER to the local clinic and pharmacy, everything is spectacularly clean, everyone is supremely friendly, and the service is efficient like the engine of a [...]

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