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On professionalism E-mail
Saturday, 26 February 2011 12:08

Recently, for work on a client's site, I had to contact a representative at a company whose service I had to integrate into the client's site.  Here's my e-mail to the representative:

Hi Mr. P-,
My name is Pranshu Arya, I am developing a website for a group of --- who have subscribed to your --- services.  I was wondering if you would be able to answer a few technical questions for me about the service you provide.

In his infinite wisdom this douchebag decided to forward me the message from his technical person, including what he wrote to that person.  The response I received from this person was (interesting part in bold):

Hey Pranshu…
Here are your answers: Please see below.
On Thu, Feb 3, 2011 at 1:40 PM, C  P wrote:
Hey… do you mind answering these quickly for me to talk to this guy later?
It is not worth wasting time on a call with him just yet but I want him to be able to see that it is an easy back end solution so he gives the thumbs up to the money guy…

That was the first e-mail.  After that I had to send a second, asking technical questions, and the response came:

On Wed, Feb 9, 2011 at 6:53 PM, C P wrote:
We got a signed contract back today from these guys so I guess they are worth the time

Is it just me or is this extremely unprofessional behavior from someone who considers themselves a "professional" and represents the public face of a company?